Home » Therapy » Online therapy

Sometimes you may need to go to therapy for various reasons and it can be convenient to use online therapy as a starting point. Here we explain what online therapy is and how you can get help.

About online therapy

Online therapy is web-based therapy, or distance therapy, and it is a form of psychological counselling and therapeutic treatment offered online.

This can be done through various digital platforms, such as video calls, emails, chat programmes, or specific apps designed for psychological counselling.

Online therapy gives clients the opportunity to communicate with a qualified therapist from the comfort of their own home or other private location.

What set our therapist apart was her genuine empathy and personal insight. Not only did she possess a deep understanding of neurodiversity, but she also shared personal experiences that resonated with us, creating an instant connection and fostering a sense of trust!

Benedetta Osarenk

Our counsellors

Click here to view all counsellors, therapists and psychotherapists.

What are the benefits of online therapy?

The benefits of online therapy include increased accessibility, flexibility, and the ability to seek treatment even if you live far from a therapist or have difficulty leaving your home due to physical limitations, or other reasons. It is also a good option for people who travel a lot or live in areas with a lack of psychotherapeutic services. It can also make everyday life easier by avoiding travelling time to see a therapist.

Are there any disadvantages to online therapy?

Despite its many advantages, online therapy may not be suitable for everyone or for all types of mental health problems. Some people may prefer or benefit more from traditional face-to-face therapy, especially in cases of more severe mental health conditions or when a deeper therapeutic relationship is required. Choosing between online therapy and traditional therapy depends on the individual’s specific needs, preferences and the specific situation.


Book a meeting

Fill in the form, choose a counsellor and proceed to payment.

What can online therapy help with?

Online therapy has been shown to be effective in treating many mental health problems, including anxiety, depression, stress, ptsd and relationship problems. However, it is important to ensure that the platform used maintains patient confidentiality and complies with applicable laws and regulations on data protection and confidentiality.

How does an online therapy treatment work?

An online psychological treatment usually starts with the individual searching and selecting a suitable therapist through contact with therapists offering online sessions. After finding a therapist, an introductory meeting often follows where the therapist and the individual discuss the needs, the therapist introduces themselves, explains how the therapy works and assesses whether their services are a good match. It can also be decided to meet in person sometimes and have some sessions online.

Before starting the therapy, the therapist will inform about the privacy policy, treatment framework and other important information, and digital consent can be requested. Technical aspects, such as internet connection and the use of specific platforms or apps, are also discussed to address any technical issues.

Therapy sessions are scheduled regularly, often once a week, and usually last between 45 to 60 minutes. These sessions can be conducted via video conferencing, telephone, text-based messaging or email, depending on the individual’s preferences. The therapist uses established psychotherapeutic techniques adapted for the online format.

The treatment may involve techniques and tools from Cognitive Behavioural Therapy (CBT ) but it is also possible to use other methods such as Acceptance and Commitment therapy (ACT) or Compassion-focused therapy (CFT). On Lavendla you can see which therapists work digitally.

The therapist and the individual regularly evaluate progress and adjust the treatment plan if necessary. There is also an opportunity for feedback on the treatment process and the experience of online therapy to improve its effectiveness.

Once the individual’s goals of the therapy are achieved, an end of treatment is planned. The closure process includes discussion of progress achieved and strategies to maintain positive changes and address future challenges.

Safety in online therapy

Security and confidentiality are crucial in online therapy, which means that secure and encrypted communication platforms that comply with data protection laws and patient privacy standards should be used. Online therapy offers a flexible and accessible way to receive psychological help, which can be a valuable option for many individuals seeking support for mental health problems.


Why Lavendla?

4,7 of 5 in 5000+ reviews

Thousands of clients trust Lavendla Therapy for delivering exceptional service and support.

Choose your own counsellor

Browse and select a counsellor based on reviews, area of focus, and education, ensuring you find the perfect match.

45, 60 or 90 min sessions

Choose a 45, 60, or 90-minute session, or a package, providing flexibility and control over the duration and intensity.


12 frequently asked questions about online therapy

What is online therapy?

Online therapy, also known as e-therapy, web-based therapy, or distance therapy, is a form of psychological counselling and therapeutic treatment offered through the internet.

How can online therapy be offered?

This can be done through various digital platforms, such as video calls, emails, chat programmes, or specific apps designed for psychological counselling.

What are the benefits of online therapy?

The benefits of online therapy include increased accessibility, flexibility and the ability to seek treatment even if you live far from a therapist or have difficulty leaving your home. It is also a good option for people who travel a lot or live in areas with a lack of psychotherapeutic services.

What can online therapy help with?

Online therapy is effective in treating many mental health problems, including anxiety, depression, stress, ptsd and relationship problems.

Can you get CBT online?

It is possible to receive CBT online, and it has been shown to be as effective as face-to-face sessions.

What should you consider when it comes to security?

Security and confidentiality are important in online therapy. Lavendla uses a secure and encrypted communication platform that complies with data protection laws and patient privacy standards.